Terms and Conditions

Definitions

In these conditions the following terms shall have the following meaning: "The Company" means ShiftCatcher Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment

Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. As the membership will be designed especially for you, payment will be taken from your chosen payment method when you place your order.

We use Shopify's secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties

Delivery Time

As soon you have placed the order you would be emailed with further instructions to integrate your app with the software once done the service would be activated straight away.

Notice

You will be responsible for any import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Claims

Claims arising due to technical error of your app, internet provider or other technical issues which are not related to our us would not be considered. Please keep in mind that we can only provide you help with catching shifts and that does not ensure you would make certain amount of money or get certain amount of orders that is completely dependant on how busy the company you are working with is and that is completely out of our control.

Returns

Under the Australia's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long the reason for return is not something which doesn't relates to our services. Please read the Claims section above for further details.. At ShiftCatcher ltd we offer a 30 day return policy from the date of placing your order.